Process FAQ

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The best way to get pricing on a new construction project is to provide a digital copy of your blueprints as well as any additional information such as plan changes or desired features. Plans may show features that are not what you actually want such as grid patterns so its best to provide any details that could affect pricing. It is also best to get your windows quoted and nailed down before framing starts as window and door manufacturers do not always have the same standard sizes. We also tend to adjust new construction plans to the closest standard size. If your house is already framed, and the rough openings are not adjustable, please provide the rough opening dimensions.

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Replacement windows and doors are dependent on the existing situation. We usually start the conversation with what is there now. Replacement windows are designed to go into existing wood double hung frames, and with more homes having original vinyl or aluminum windows, the approach may be different. Having basic dimensions as well as images of your existing windows will be best to get the conversation started.

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We have both windows and doors that meet the historical requirements, and we are familiar with the process. Once we know which overlay your residence is in, the process would be similar to the new construction or replacement process depending on the project.

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We work with several manufacturers to provide the product that best fits your needs, and unfortunately we cannot show everything we sell. We do have a lot to see though, and if you are coming to see a specific product, it might be best to call in first to make sure we have it.

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While its best to call ahead if you are hoping to speak with a specific salesperson or see a specific product, all customers are welcome during regular business hours. If you think your conversation will take longer than 30 minutes, it would also be best to set an appt.

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Before an order is placed, we require the final dimensions to be provided by the installer. By requiring the installer to be in the conversation, it allows them to provide valuable input that ultimately allows for a better finished product and potentially lower costs.

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We require full prepayment on any order under $1000, and we provide the opportunity to pay a 50% deposit on orders over $1000. The balance is due before we deliver.

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We do offer delivery, and each order is subject to a delivery charge based on distance, size of product, and jobsite accessibility. Usually orders over $1000 that are within 30 minutes are free of charge, and orders under $1000 or outside of this range will have a charge. If conditions are not as described, the delivery may be rescheduled and subject to a delivery fee.

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